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Manyagi/Help Center
VerifiedHow-to1 min readLast verified

I'm unsure whether I was charged

Sort out uncertain purchases.

Quick answer

A receipt, payment-provider record, or bank transaction can indicate a charge. If anything is uncertain, contact support instead of retrying and risking a duplicate charge.

Steps

  1. Look for a receipt email.
  2. Check the ledger in Settings → Billing & usage.
  3. Check your bank for a pending vs. completed charge.
  4. If your bank or wallet shows a charge (pending or settled), do not retry checkout. Contact support with the date, amount and transaction reference. Never send full card details.
Applies to
manyagi.com web app
Audience
creators
Evidence basis
Verified from public UI/source snapshot — 2026-11-05
Tags
chargedbillingdouble charge
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