VerifiedHow-to1 min readLast verified
Failed work and refund requests
How credit refunds for failures work, and how to ask for help.
Quick answer
Many failed generations refund credits automatically. If yours didn't, contact support with the time, world and amount. Refund decisions are not guaranteed.
Steps
- Refresh and check your ledger for an automatic refund entry.
- If missing, collect: date/time, world or chapter name, credits spent, any error text.
- Send it via Contact.
Money refunds for purchases are handled case by case under the terms (opens manyagi.com in a new tab). There's no guaranteed timeline.
- Applies to
- manyagi.com web app
- Audience
- creators
- Evidence basis
- Verified from public UI/source snapshot — 2026-11-05
- Tags
- refundfailedcredits back
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